Terms and Conditions
1. A deposit on a major credit card is required for all reservations. Reservation is not confirmed until deposit and service agreement is received. Balance will be billed to customer's credit card upon completion of job. A 20% gratuity and 8% STC is charged on all reservations.
2. Deposits are non-refundable. In the event that Chauffeur Services is unable to start a job due to circumstances beyond our control, deposit will be refunded in full.
3. Availability of limousine past reserved time is not guaranteed. Chauffeur Services provides a 5 minute grace period on all reservations. After 5 minutes customer accepts responsibility for overtime charges incurred.
4. The use of any illegal substance is prohibited in the limousines. The possession or consumption of alcohol by any passenger under the age of 21 is prohibited. Any breach of this policy will result in immediate termination of services and payment due in full for entire reservation. In this instance, driver may terminate services immediately or return passengers to the point of initial pickup.
5. Customer accepts financial responsibility for any and all damages resulting from improper use of the vehicle and its contents, including but not limited to audio/video equipment, lighting, exterior and interior components including upholstery. Repairs for damages may be billed to customer's credit card.
6. Proactive measures are taken to return all items left in our vehicles. Chauffeur Services. is not responsible for items left in our vehicles.
7. Chauffeur Services. Reserve the rights to charge a cleanup fee of not less than $100 for excessive mess or spillage to the credit card on file. Smoking is not permitted in any limousine and is also subject to a minimum $100 fee to the credit card on file.
8. Chauffeur Services cannot be held responsible for mechanical problems, inclement weather, route traveled, or other uncontrollable circumstances including those resulting in the inability to start a job at its scheduled time or complete a job in its entirety or at its scheduled finish time. In the event that the requested vehicle cannot be provided, Chauffeur services may provide a vehicle of equal or greater capacity or combination of vehicles at its discretion.
9. Unless otherwise stated, customer accepts financial responsibility for all tolls, parking, and other related charges incurred during the reservation.
Cancellation Policy